Daily Dispatch Your order will be packed/dispatched from our Northern NSW warehouse within 24hours of receipt on business days (note: we do not dispatch on weekends/public holidays). At checkout you will see the option for express shipping (quickest method) and an estimate of delivery times. There is NO same day or next business days guaranteed services from our warehouse location in South Murwillumbah NSW 2484.
Estimated standard road freight delivery times: Byron Bay/Brisbane 1 week, Sydney/Melbourne/Adelaide 1-2 weeks, Perth/Darwin 2-3 weeks. Regional deliveries may take longer depending on your location.
Want to collect your order? Choose collection at checkout - Mon-Fri 9am-noon from South Murwillumbah NSW 2484.
Free Shipping orders over $90 FREE Shipping (standard road freight) for Australian delivery orders over $90.00. Under $90.00 flat rate $9.95 standard road freight.
Need your order fast? For urgent orders express option is available at checkout and is the quickest delivery method (price is automatically calculated based on weight/postcode). Delivery to PO Box is fine.
Want to organise your own courier? Please contact us via live chat for more information.
Your delivery information It's important that you fill in as much information on the delivery address as required. For business deliveries, please include business name, any floor or level numbers to ensure parcel can be delivered efficiently.
Standard road freight we use either Australia Post or road courier (depending on your location and availability) and will email you the tracking number for the relevant freight company at time of dispatch. Allow approximately 7-10 business days (WA, NT and regional areas may take longer).
Delivery times indicated at checkout are estimated times only, and are not guaranteed. Please ensure you order your goods in plenty of time for your event to avoid any disappointment.
If you opt to give Australia Post or couriers safe drop/authority to leave without signature we cannot be held responsible for any parcels that are stolen/missing/damaged after the point of delivery. Please consider carefully before authorising.
Feel free to contact us on live chat or email info@lanternshop.com.au prior to ordering if you have any shipping queries.
International Orders We currently are shipping internationally to New Zealand only.
NOTE: We do not collect any duty/taxes for international orders, and parcels may be subject to tax or duty payments on arrival which must be paid by the receiver. Please check with local authorities before ordering.
