Daily Dispatch 

Order before midday NSW time Monday to Friday excluding public holidays to ensure your parcel is included in our final daily dispatch from our Tweed Heads warehouse. 

Want to collect your order?

COLLECTION option is now available at checkout from our Northern NSW Tweed Heads South 2486 Warehouse (Mon-Fri 9am-1pm ex public holidays).

Free Shipping over $90

FREE Shipping (standard road freight) for Australian delivery orders over $90.00.  Under $90.00 flat rate $9.95 standard road freight.

Need your order fast?

For urgent orders express option is available at checkout and is the quickest delivery method (price is automatically calculated based on weight/postcode) and
Delivery to PO Box is fine. 

Want to organize your own courier? 

We are happy for you to organize your own preferred courier company to collect from us for urgent orders.  Contact us prior by phone, live chat or email so we can advised carton sizes/weights etc. and email us copies of consignment notes / labels required for the cartons.  Use collection option at checkout.

Your information

It is so important that you fill in as much information on the delivery address as required. For business deliveries, please include business name, any floor or level numbers to ensure parcel can be delivered efficiently.

Standard road freight

Standard road freight - we will use either Australia Post or road courier (depending on your location and availability) and will email you the tracking number for the relevant freight company at time of dispatch.  Allow approximately 7-10 business days (WA, NT and regional areas may take longer).
Delivery times indicated at checkout are estimated times only, and are not guaranteed.  Please ensure you order your goods in plenty of time for your event to avoid any disappointment. 
If you opt to give Australia Post or couriers safe drop/authority to leave without signature we cannot be held responsible for any parcels that are stolen/missing/damaged after the point of delivery.  Please consider carefully before authorising.
Feel free to contact us on live chat, email info@lanternshop.com.au or by phone 0755230136 (Business hours) prior to ordering if you have any shipping queries. 

International orders 

We currently are shipping internationally to New Zealand only.
NOTE: We do not collect any duty/taxes for international orders, and parcels may be subject to tax or duty payments on arrival which must be paid by the receiver.  Please check with local authorities before ordering.
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