Shipping Information

FREE Australia Post Standard shipping on all orders over $50 within Australia.  (orders under $50 flat rate standard shipping $9.95)

 Dispatch Times

Order before midday on business days and orders will be dispatched same day from Tweed distribution warehouse via Australia Post e-parcel road freight.   We will email a tracking number at time of dispatch with a link to track your parcel. Please follow this link if you are tracking your Parcel.

Approximate Delivery Times

State Capitals

Approximate delivery times to:  BRISBANE - 3 business days,  SYDNEY (2000)  -  5 business days,  MELBOURNE (3000) -5-6 business days,  HOBART (7000) - 5-7 business days,  ADELAIDE (5000) - 5-7 business days,  PERTH (6000) - 7-9 business days and DARWIN (0800) - 6-9 business days.

Outer Suburbs and Regional    

 If your delivery address is not in the city centre delivery times may be longer, or if there are public holidays, or extreme weather conditions where Australia Post may experience delays, etc.

NOTE:  Please order your products well in advance of your event to ensure goods will be delivered to you on time.  We do not refund shipping charges if you have not allowed enough time for delivery or Australia Post encounters delays.  If you have any queries about delivery time or methods, please contact us BEFORE making your order (07 55230136).

To ensure safe receipt of your order - All parcels MUST be signed for.   If you are not home at the time of delivery, your parcel will be taken to the post office for collection.

Express Shipping

NOTE: EXPRESS SHIPPING BY AIR can be offered providing that there are NO items in your order containing LITHIUM batteries (e.g. single globe light etc), as these are classed as DANGEROUS GOODS and cannot be sent via air freight.  

Express delivery charges are calculated based on weight/cubic size of your order and are sent via Australia Post Express service. Please contact us for an Express Delivery Quote on (07 5523 0136).

International Orders

Please email us info@lanternshop.com.au or visit our live chat with your order enquiry.  We can advise shipping charges, and email you an invoice via paypal.  Estimated delivery time will vary depending on the destination of the parcel.  Goods are sent via Australia Post international and delivered locally by your local post freight service.  An email will be sent with tracking details when goods have left our distribution centre.

Note:  Please check with your local customs authority before ordering if your goods will be subject to any duty/taxes on arrival into your local port.  Lanternshop Pty Ltd is not responsible for any duties/taxes to be paid.

 New Zealand Orders

Please email us info@lanternshop.com.au or visit our live chat with your order enquiry.  We can advise shipping charges, and email you an invoice via paypal.  Estimated delivery time 6-9 days.  Goods are sent via Australia Post international and delivered locally by NZ Post.   An email will be sent with tracking details when goods have left our distribution centre.

Note:  Please check with your local customs authority before ordering if your goods will be subject to any duty/taxes on arrival into New Zealand.  Lanternshop Pty Ltd is not responsible for any duties/taxes to be paid.